/* ==========================================================================
   Support page — layout + states site.css does not carry.
   Loaded after css/site.css. Everything here is either (a) page layout or
   (b) a class that the frozen support/support.js writes at runtime.
   ========================================================================== */

/* ---------- Two-column desktop layout: form | sticky status ---------- */
/* Only above the site.css breakpoints, so the 1100/900px collapses still win. */
@media (min-width: 901px) {
  .split--support { grid-template-columns: minmax(0, 7fr) minmax(0, 4fr); }
}

/* ---------- Card head (title + step label) ---------- */
.card-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px 20px;
  margin-bottom: 26px;
  padding-bottom: 16px;
  border-bottom: 1px solid var(--line);
}
.card-head h2 { font-size: var(--fs-4); letter-spacing: -0.01em; margin: 0; }

/* ---------- Fieldsets as labelled form groups ---------- */
.form-group { border: 0; margin: 0; padding: 0; min-width: 0; }
.form-group + .form-group { margin-top: 30px; padding-top: 26px; border-top: 1px solid var(--line); }
/* <legend> ignores display changes in some engines — keep it block + inline dash */
.form-group__title {
  display: block;
  width: 100%;
  padding: 0 0 18px;
  font-family: var(--mono);
  font-size: var(--fs-0);
  font-weight: 500;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--accent);
}
.form-group__title::before {
  content: "";
  display: inline-block;
  vertical-align: middle;
  width: 18px; height: 2px;
  margin: -2px 10px 0 0;
  border-radius: 2px;
  background: var(--gradient);
}

/* "(optional)" marker next to a label */
.opt { font-weight: 400; color: var(--muted); }

/* ---------- File drop extras ---------- */
.file-drop__note { font-size: var(--fs-1); color: var(--muted); }
.file-list[hidden] { display: none; }
.file-list .file-meta { font-family: var(--mono); font-size: 12px; color: var(--muted); white-space: nowrap; margin-left: auto; }
.file-list li button { border: 1px solid var(--line-strong); background: var(--bg); color: var(--muted); font-size: var(--fs-0); }
.file-list li button:hover { color: var(--danger); border-color: var(--danger); background: var(--danger-soft); }

/* ---------- Hint states written by support.js (h.className = "hint bad|good") ---------- */
.hint { font-size: var(--fs-1); color: var(--muted); min-height: 1.1em; margin: 0; }
.hint.bad { color: var(--danger); }
.hint.good { color: var(--ok); }

/* ---------- Buttons ---------- */
.btn[disabled] { opacity: .55; cursor: not-allowed; transform: none; }
.btn[disabled]:hover { transform: none; }

/* ---------- Result panels written by support.js ---------- */
/* The frozen script emits spans with style="color:var(--white-50)"; alias that
   legacy token onto this system's muted colour so those runs stay readable. */
.result { --white-50: var(--muted); }
.result.show { display: block; }
.result h3 { font-size: var(--fs-3); letter-spacing: -0.01em; margin-bottom: 8px; }
.result.ok { border-color: #a6e9c5; background: var(--ok-soft); }
.result.warn { border-color: #f3ce9a; background: #fffaeb; }
.result.err { border-color: #f5b5ae; background: var(--danger-soft); }
.result .ticket-id { display: inline-block; padding: 2px 8px; border-radius: 6px; background: var(--bg); border: 1px solid var(--line); font-family: var(--mono); font-size: .9em; word-break: break-all; }
.result .copy-btn { margin-left: 8px; vertical-align: middle; }

.solution-box {
  margin-top: 12px;
  padding: 14px 16px;
  border-radius: 0 var(--radius) var(--radius) 0;
  border-left: 3px solid var(--ok);
  background: var(--bg);
  white-space: pre-wrap;
  color: var(--text);
}

.status-grid { display: grid; gap: 8px; margin-top: 14px; }
.status-grid > div { display: grid; grid-template-columns: 7.5rem minmax(0, 1fr); gap: 10px; align-items: baseline; }
.status-grid span:first-child { font-family: var(--mono); font-size: var(--fs-0); letter-spacing: .1em; text-transform: uppercase; color: var(--muted); }
@media (max-width: 480px) { .status-grid > div { grid-template-columns: minmax(0, 1fr); gap: 2px; } }

.pill {
  display: inline-block;
  padding: 3px 12px;
  border-radius: var(--radius-pill);
  border: 1px solid currentColor;
  font-family: var(--mono);
  font-size: var(--fs-0);
  letter-spacing: .08em;
  text-transform: uppercase;
}
.pill.open { color: var(--accent); }
.pill.in_progress { color: #9a6200; }
.pill.resolved, .pill.closed { color: var(--ok); }
.pill.deleted { color: var(--danger); }